Who we are
Domaincheck (Zebra Electronics Ltd t/a Domaincheck)
The types of data we collect
We may collect the following data about you, it will have been given to us freely by you, for example when you made an enquiry via our website, sent an email to us or when you set up an account; or created when you set up an account:
- Your name
- Contact details, including address, telephone number and email address
- Account related information e.g. account ID, services purchased, renewal and expiration information and any request you have made in relation to customer service, technical assistance and other information requests
- Our responses to you are also stored
If you give us information we will only use it for the specific purpose for which it was provided.
What we use your information for
We only use your information for the purpose you said we could use it. We do not sell client lists to anyone.
Communicating with you
Sometimes we may need to contact you about the services you subscribe to, even if you have asked us not to send you marketing material. If so we will use the email address you have provided or in some cases we will telephone using the number provided. It is important that you keep these details up to date and accurate in your account so that we can contact you in a timely manner to prevent possible disruption to your services.
If you purchase certain of the services we provide, we will need to share some of your information with a third-party supplier. Your information will only be shared for the purpose of providing you with the requested service and will be as secure as possible. All our third-party suppliers have been checked by us and have their own commitment to privacy and securing your data and their Privacy Policies were up to date at the time of writing this Policy.
Access to your personal information
You are entitled to request to view, amend or delete the personal information we hold about you. Please email your request to [email protected] and we will respond in line with the GDPR regulations timings.
You can easily view, update and amend your personal details and subscription preference by signing into your account. See our helpdesk guide for further information here
There is some information we are required to keep on record for contractual and legal reasons. If this is the case, we will tell you which bits and why.
How we secure, store and retain your data
We follow generally accepted and reasonable standards to store your personal data. We commit to only store your data for as long as is necessary to provide you with the service requested. There are some legal and business reasons for retaining certain information for slightly longer. These include
- where it is information mandated by law, contract of similar obligations applicable to our business operations,
- when required for preserving, resolving, defending or enforcing our legal/contractual rights or
- where we need to maintain adequate and accurate business records.
This policy was updated on 15 May 2018 in line with the GDPR regulations 25 May 2018. It will be reviewed and updated routinely. Please refer back to our website to see the latest amendments.